Rogz Pet Insurance plans
(Accident & Illness)
(Accident, Illness & Routine and Dental Care)
|What is Covered||The Standard Rate^||The Standard Rate^||The Standard Rate^|
|Excess Per Claim||R230†||R230†||R230†|
|Age limits||No upper age limit||8 weeks to 8 years on joining. Once insured, cover can be kept for life.||8 weeks to 8 years on joining. Once insured, cover can be kept for life.|
|Annual*** benefit limit||R9 000****||R35 000****||R45 000****|
|Routine and dental
|Personal Liability Cover||--|
|14 day money back guarantee**|
(R2000 per pet’s policy year)
|One general checkup||--|
|Waiting periods||One calendar month from policy start date for Accidents.||One calendar month from policy start date for Accident and Illness.||One calendar month from policy start date for Accident, Illness and Routine and Dental Care.|
There is a 6 month waiting period for cruciate ligament claims.
There is a 12 month waiting period from the start date of your pet for behavioural therapy claims
Hereditary and Congenital conditions are excluded for 18 months from your start date.
what we cover/do not cover
|Items Covered||Items Not Covered|
|Unforseen Illness e.g. gastroenteritis, pancreatitis, diabetes, dermatitis, autoimmune diseases, thyroid problems, cancer.||Pre-existing conditions a condition, illness or injury that first occurred or showed clinical signs before your policy started or within the applicable waiting period|
|Emergency kennelling: We will pay for essential kennel or cattery fees for insured pets as a result of the owner being hospitalised for unforeseen circumstances.||Preventable diseases e.g. illness caused by worms, parvo, etc.|
|Routine and Dental Care e.g. vaccinations, deworming, flea and tick control, sterilisation, dental procedures.||Hip dysplasia and related conditions|
|One cruciate ligament surgery per pet policy year***.||Elbow dysplasia and related conditions|
|Behavioural Therapy||Entropion (rolling in of the eyelid) and ectropion (outward rolling of the eyelid)|
|Accidental injury e.g. foreign body, hit by a car, dog fight, poisoning.||Distichiasis|
|Hereditary and congenital diseases e.g. Intervertebral Disc Disease in Dachshunds are considered for payment provided there were no clinical signs during the first 18 months of cover||Pregnancy and breeding|
accident only cover (Option A)
- An accident involving a motor vehicle
- An accident resulting in a fracture or broken bone, joint dislocation or torn ligament
- An accident resulting in a burn or caused by electrocution
- A fall from an elevated position
- The actions of another animal
- An accident resulting in lacerations, abrasions or wounds
- Swallowing of a foreign object requiring surgical or endoscopic removal
- A snake bite, or
- An allergic reaction to an insect bite
Benefits are paid according to The Standard Rate^ less R230 or 16.5% of the applicable benefit of each and every claim, whichever is the greater†. A sublimit of R9 000 per annum*** and R3 000 per claim applies.
accident and illness cover (Option B and C)
How much of the vets bill will be covered?
Benefits are paid according to The Standard Rate^ less R230 or 16.5% of the applicable benefit of each and every claim, whichever is the greater†. Annual*** sublimits apply and are available on the Rogz Pet Insurance website or on request (, 0860 00 ROGZ / 0860 00 7649). There is no excess deductible for Routine and Dental Care claims.
routine and dental care (Option C)
Option C includes Routine and Dental Care Cover up to R1350.00 per annum***
You can claim R1350 per year on the cost of routine and dental care.
- Annual*** vaccinations
- Tick and flea control
- Dental treatment
Insure 2 or more pets and receive a 10% discount on the premium.
A comprehensive policy pack containing the above will be forwarded to you on our acceptance of your proposal or on request. The proposal is subject to underwriting guidelines. Acceptance of this insurance for any pet is at the discretion of the underwriters. We reserve the right to decline acceptance of a pet, to vary the conditions on which the insurance is accepted and to vary the conditions and premiums.
Rogz Pet Insurance is administered and underwritten by Hollard.
^The Standard Rate is based on our historical claims data. The Standard Rate treatment list can be downloaded from the Downloads page of our our Website.
**You may return your policy to us within 14 (fourteen) days of the start date of your cover. This date is shown on your Certificate of Insurance.
***Annual/per annum/policy year refers to the 12-month period between the anniversaries of the pet’s start date. Benefits renew on the anniversary of the pet’s start date.
****The overall annual maximum is per pet’s policy year.
† Continuation treatment of the same condition within 31 days will carry an excess of 16.5% thereafter benefits are reimbursed at 100% of the Standard Rate for all Options. A minimum of R330 excess will apply for pets under the age of 13 months at the time of treatment.