Fantastic Customer Service
Hi Rogz Team, I wanted to take a moment to thank you for the superb service I have received over the past few weeks in handling my claims. Elvis has been incredibly sick and at times we were concerned he wasn’t going to pull through all of this. Without your fantastic customer service this would have been a much more difficult process. Thank you. Without you my boy wouldn’t still be here today.
Leandi, 17 January 2019
Super impressed with you guys so far. Only been a member for a few months and have had 2 unexpected vet bills in quick succession. Very impressed with how they have been handled and the communication and explanations given. Choosing a pet insurance company was tricky but I’m glad I signed up with you.
Carla, 04 May 2018
Friendly, efficient service
I have been with Rogz Pet Insurance since 2013, and up to now I have had friendly, efficient service. My claims always get paid in the proper time, and I highly appreciate the kind service I received when one of my pets died in 2016.
Natalie, 20 June 2017
Satisfied with the service
I am really satisfied with the service at Rogz Pet Insurance. I always get a very quick response to my questions and for me it is an assurance to know that they are there when something happens to my dog, like the day he was bitten by two other dogs. I am really thankful.
Hylie, 20 June 2017
I would really like to thank Rogz Pet Insurance for the wonderful service I received for my two beagles this past 4 years. Every time I put in a claim, I receive my claim response within 2 weeks, no problem at all. I never had a claim turned down. It is absolutely worth every cent I pay in premiums. I do not have to worry when my doggies get sick or injured, I know I am able to give them the necessary health care they need. After all….they are my children. Thank you so so much.
Elize, 19 June 2017