*These Routine and Dental Care costs are a nationwide average and only applicable to Option C.
get a pet insurance quote
- Fill in our easy questionnaire
- Rogz will return a quote to you online.
- You may continue to sign up and ensure that your pet is protected.
SAVE ON YOUR VET BILLS
Rogz Pet Insurance offers comprehensive cover for Accident, Illness and Routine and Dental Care to suit your pet's needs
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FAQs: the product
You can use any Veterinarian who is licenced to practice in South Africa.
Yes, Routine and Dental Care is included in the Rogz Pet Insurance Option C package. We recommend and encourage responsible pet ownership. This includes sterilisation of your pet, annual vaccination, tick and flea control, deworming and dental treatment.
Rogz Pet Insurance helps you pay your pet's veterinary bills so you never have to choose between your pet's health and your personal finances. With increasing veterinary costs and advancement in veterinary care, Pet Insurance is an option more owners are considering.
Puppies and kittens are more likely to develop an illness or injury than an adult pet. Their coordination is still developing along with their immune system. So, we suggest insuring as soon as possible to avoid unexpected surprises that may result in a pre-existing exclusion on your policy, preventing your pet from getting full cover.
But just because your pet isn't a puppy or kitten doesn't mean you can't or shouldn't get pet insurance. As pets age they get sicker and have more and higher vet bills than when they were young. As soon as your pet is 8 weeks of age they can be covered by Rogz Pet Insurance.
Our challenge is to find a healthy balance between providing the best possible benefit, while keeping the premiums as affordable as possible to ensure a sustainable product. With rising costs in veterinary care as well as more advanced treatment available to more pet owners, Rogz Pet Insurance reviews Benefits and Premiums on an annual* basis and if amended, these are implemented on 1st July.
*Annual/per annum/policy year refers to the 12-month period between the anniversaries of the pet’s start date. Benefits renew on the anniversary of the pet’s start date.
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FAQs: coverage
Yes. There is no upper age limit for Option A, but no pet under the age of 8 weeks or older than 8 years can be enrolled on Option B and Option C. Once enrolled, cover may be kept for life.
Therapeutic Pet Food is not covered.
Microchipping is not a requirement on your policy, however, it is an integral part of identifying your fur-kid at a veterinary institution should they get lost, and we absolutely advocate microchipping.
Yes, Rogz Pet Insurance offers a benefit for this condition provided the treatment is prescribed by a registered vet. Please refer to the Schedule of Benefits under the Downloads section of the website.
Your Certificate of Insurance will be e-mailed to you. This may take approximately 10 days from the date of application.
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FAQs: claims
No, the insurance contract is between you and Rogz Pet Insurance. You are required to pay the vet in full first and then claim from us.
No, you do not need pre-authorisation before your pet is treated.
You have 60 days after the date of treatment to submit a claim.
No, there is no limit to the number of claims that you can make.
R35 000** for Option B and R45 000** for Option C and R9 000** for Option A. Annual* sublimits apply.
*Annual/per annum/policy year refers to the 12-month period between the anniversaries of the pet’s start date. Benefits renew on the anniversary of the pet’s start date.
**The overall annual maximum is per pet’s policy year.
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FAQs: billing
Yes, you have a 14 day money back guarantee period from the start date of your policy to review and cancel with no obligation. If you would like to cancel your policy after this period we require one calendar month's written notice to cancel.
Rogz works on a monthly policy, as long as you pay your premiums, you will remain a member of Rogz Pet Insurance. You do not need to renew your policy.
Email membership@petsure.co.za for a Debit Order Amendment Form
- Monthly debit order on 26th (for the next month) 1st or 4th of the month.
- Annual payments by EFT.
You may choose either the 26th (for the next month), 1st or 4th of the month for payments to be deducted.
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FAQs: policy admin
Yes, on your Pet's Anniversary date. Only one change is permitted in the life time of your Pet at the discretion of the Underwriter.
No, but you can change the pet over to a new owner.
The original owner will have to notify Rogz Pet Insurance of the change of ownership.
The original owner will then be required to cancel their Pet's cover on their policy and the new owner will send through an application form re-joining the pet under their name with new banking details.
The new owner will receive a New Policy (or Updated Policy if they are already a member of Rogz) covering the Pet.
The one calendar month waiting period will not apply unless there is a lapse in the monthly premium payment between Change of Ownership.
NOTE: There might be a change in premium due to a combination of different risk factors.
The Rogz Pet Insurance Add-a-Pet application can only be completed online. Please log onto our website https://insurance.rogz.com and click on the “Get a Quote” tab to get a quotation for your additional pet(s) only.
Quotations are only valid for 24 hours. When you retrieve your quote at a later date, it will reflect the newest prices.
Once you have done a quote for your additional pet(s), you will need to follow through with the online application and complete all your pet's details, your personal details, bank details, read and agree to the Rogz Pet Insurance Terms and Conditions and then submit your application. Your 'additional' pet(s) will then be combined into your existing policy so long as the ID number is the same that you submitted to us on your original application. The multi-pet discount will be applied once your policy has been activated.
Yes, you have a 14 day money back guarantee period from the start date of your policy to review and cancel with no obligation. If you would like to cancel your policy after this period we require one calendar month's written notice to cancel (there will not be a refund). If your pet has unexpectedly passed away, we will refund any premiums that have been debited for cover for the following months on an annual policy (one month cancellation period will not apply).
Yes, but any new conditions that develop when your pet is not covered will be classified as pre-existing and may be excluded. A one month waiting period will apply after application to re-instate.
IMPORTANT NOTICE: The proposal to reinstate your policy is subject to underwriting guidelines. Acceptance of this insurance for any pet is at the discretion of the underwriters. We reserve the right to decline acceptance of a pet and to vary the conditions on which the insurance is accepted.
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FAQs: microchipping
No. The microchip must be inserted by a veterinarian. It does not move around in the body and it does not harm the pet.
No more than any inoculation.
Microchipping is not a requirement on your policy, however, it is an integral part of identifying your fur-kid at a veterinary institution should they get lost, and we absolutely advocate microchipping. Microchipping is done at the owner’s expense. Go to www.identipet.co.za for more information on the value of microchipping your pet for easy identification.
Microchips are as big as a grain of rice and are injected under the loose skin in the neck area. The microchip has a unique number coded into it and is read by means of a scanner. The purpose is to quickly and efficiently identify pets and return them to their owners should they become lost.
Go to www.identipet.co.za
